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Personal consultation

EFFICIENT SOLUTIONS. COMPREHENSIVE SERVICE.

Whatever you need – Buzil is at your side. Our cost-efficient cleaning, care and disinfectant products form the basis for a sophisticated and complete range of services. It does not matter if customised property advice, the creation of cleaning and disinfection schedules or customer-specific seminars and training: our experienced application specialists and the tried-and-tested Buzil Service Team will ensure that nothing remains unclear. 

Why not get in touch? We will also find the perfect solution for your requirements.

Customer service via telephone

Our qualified Account Managers and specialist advisers are tasked with delivering an efficient, qualified recommendation that is specific to your product and application. We will work with you to find the perfect solution. Just give us a call – we are here to help. You will find the right contact person for your query under CONTACT.

On-site Account Managers and application specialists

We ensure the best possible cleaning results and therefore guarantee our customers' success through comprehensive support, from the initial consultation and straightforward product selection, to process optimisation, for example by using optimal cleaning systems and processes. Individual, customer-oriented training, plus a broad range of open seminars, are a key component of the support system offered by Buzil. Property-specific solutions in the case of cleaning problems on flooring, surfaces and materials are put together promptly and professionally by our customer support team and application specialists.

Service technicians

Our service technicians are on hand to assist with the planning and installation of individually tailored dosing solutions and to offer support once these steps are completed. In practice, this means: following an on-site inspection by your Account Manager, we will send you a customised quote that meets your exact requirements. The system will be assembled, installed and set for optimised efficiency by a qualified engineer. The Buzil service package also includes a variety of support services including routine maintenance, a 24-hour hotline and a superfast breakdown response service.

Product safety and classification

The European Chemicals Law (CLP) and its implementation in Germany (Hazardous Substances Ordiance) make high demands on facility managers referring to products which are classified as "dangerous". As an employer, you have to transfer these products to a register of hazardous substances, to bried your employees and to provide personal protective equipment.

We would be happy to provide you with tailored support and advice. You can find the following information under Downloads, on the individual product information pages or upon request from either Buzil customer services or your responsible sales representative:

  • Individual training courses on hazardous substances
  • Templates for operating instructions
  • Templates for hazardous substance registers
  • Safety data sheets
  • Technical data sheets